Technical Support

Experience world-class cutomer service

Permanent warming performance

We stand behind our THERMOLITE® brand fiber and insulation products to provide you with expert advice and solutions that may not be available to you if you buy generic warming technologies.

Many of our scientists are leading experts in their fields. Whether you’re a large mill, or a small mill serviced by our trained network of specialists, you will get the help you need. It’s just one of the advantages of choosing THERMOLITE® technology.

  • 100+
    PhDs work at The LYCRA Company
  • 1,500+
    years of collective industry experience
  • 4
    global R&D labs service every region

Access expert advice

Our fiber scientists and trained experts are able to provide a solution to a broad range of issues. Here are some of the ways our experts can help your business:

  • Assisting with implementation and offering detailed technical training
  • Providing recommendations ranging from yarn storage and fabrication to wet processing
  • Working with you to maximize fabric performance, hand-feel, and appearance
  • Helping you optimize your manufacturing speed and efficiency and minimize material wastage and downtime
  • Determining the root cause of fabric issues through yarn, fabric, and garment analysis, and then engineering a clear path forward

Find answers online

You can find resources and documentation about THERMOLITE® brand warming technologies on LYCRA® ONE™ MARKETPLACE, including:

  • Product testing performance standards
  • Guidelines for best practices
  • Product information sheets
  • Fabric quality standards
Find answers online