Sapphire played a part in the development of new LYCRA® DUAL COMFORT technology for non-denim and ready-to-wear. Can you talk about the product development process and what it’s like working with The LYCRA Company?
It was one of the most organized, well thought out and focused product development exercises we had with any company. The product knowledge, information sharing, and support was exceptional. The LYCRA Company and Sapphire product development teams challenged, stretched, and pushed each other to the limit, which is critical to successful innovation. Working on product innovation with a learned and professional team from The LYCRA Company provided our own product development team with an excellent learning opportunity.
What are your technical capabilities and core business today and what makes you unique?
Sapphire was purposefully designed to service a diversified product portfolio. The hardware we selected supported innovation, diversified processes, and the ability to process various substrate blends. Dyeing, printing, coating, lamination, and a variety of performance enhancement finishes are all done in-house. This enables us to cater to the needs of fashion, workwear, outdoor and tactical creators. In addition, we are determined to lead by example and take the wet processing industry to the next level.
We’re a one-stop shop designed to meet all our customers’ needs. We strive to achieve customer satisfaction delivered through a variety of innovative and tailor-made products, in addition to offering the highest level of pre- and post-sale services.